1. Introduction
DinkDapp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for pickleball video reviews.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Skill level, playing experience, and preferences you share with us.
- Video Content: Pickleball gameplay videos you upload for review.
- Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.
- Communications: Messages you send to coaches or our support team.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video review services
- Process transactions and send related information
- Match you with appropriate coaches based on your skill level and goals
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
4. Video Content
Videos you upload are stored securely and are only accessible to you, assigned coaches/reviewers, and our administrative team. We do not share your videos publicly or with third parties without your explicit consent. Videos may be retained for a reasonable period to allow you to access your reviews and for quality assurance purposes.
5. Information Sharing
We may share your information in the following situations:
- With Coaches: To provide you with video review services, we share relevant information with the coaches who review your videos.
- Service Providers: We work with third-party companies (Stripe for payments, cloud storage providers) who help us operate our services.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
8. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
9. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at support@dinkdapp.com or visit our Help Center.